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Transform Service Hub into scalable customer support system

Service Hub powers a robust support platform that improves customer service and retention through faster resolutions and consistent experiences. We configure AI-powered automation, routing and reporting so teams resolve issues faster and keep customers engaged.

The result is an end-to-end support system that resolves issues faster and drives long-term satisfaction, all powered by a HubSpot Service Hub agency.

Talk to a Service Hub expert

HubSpot Setup + Admin Services

Practical training that gets your team comfortable with HubSpot
End-to-end setup that turns strategy into a fully working HubSpot environment
Clean, accurate transfer of your data so nothing gets lost or duplicated
Custom connections that sync HubSpot with the rest of your tech stack
A prioritized roadmap showing exactly what to fix, build and optimize next
Behind-the-scenes CRM support to keep your portal running smoothly
One-on-one sessions with our HubSpot experts for questions and troubleshooting
AI-powered tech to automate work and scale output in HubSpot
Ongoing, strategic support from a full-service HubSpot agency

Our favorite Service Hub features

Help desk workspace

Manage tickets, conversations and priorities in one AI-powered support workspace.

Customer Agent

Resolve common questions automatically using AI trained on your content and CRM data.

Omnichannel communication

Support customers across chat, email, phone and social from a single inbox.

Knowledge base

Reduce ticket volume with self-service articles customers can access anytime.

Customer success workspace

Track accounts, manage renewals and prioritize outreach using customer health insights.

Feedback management

Collect NPS, CSAT and surveys to understand sentiment and improve retention.

Conversation intelligence

Analyze calls and conversations with AI to coach teams and uncover trends.

Service analytics and SLAs

Monitor response times, team performance and customer outcomes with real-time reporting.

Help desk workspace

Manage tickets, conversations and priorities in one AI-powered support workspace.

Customer Agent

Resolve common questions automatically using AI trained on your content and CRM data.

Omnichannel communication

Support customers across chat, email, phone and social from a single inbox.

Knowledge base

Reduce ticket volume with self-service articles customers can access anytime.

Customer success workspace

Track accounts, manage renewals and prioritize outreach using customer health insights.

Feedback management

Collect NPS, CSAT and surveys to understand sentiment and improve retention.

Conversation intelligence

Analyze calls and conversations with AI to coach teams and uncover trends.

Service analytics and SLAs

Monitor response times, team performance and customer outcomes with real-time reporting.




Real results for real Service Hub users

Intercom to Service Hub migration with Aircall integration

1,500+
monthly customer conversations streamlined into one structured help desk

Automating service requests across multiple pipelines

1k
monthly tickets automated across five unique pipelines

Streamlining support when migrating from Zendesk

84%
decrease in outdated macros through intentional workflow redesign

Deliver better customer experiences at scale

We help you build a connected support system inside HubSpot with automation, AI and customer insights that resolve issues faster and strengthen long-term relationships.

Our customer success services

Customer support shouldn’t depend on duct-taped systems

Before Service Hub, requests bounce between inboxes, spreadsheets and disconnected tools that hide problems and slow responses. Buying software alone doesn’t fix that chaos.

Without intentional setup and optimization, queues clog, workflows break and teams still lack visibility into the customer experience.

Get Service Hub help

Elevate customer experience with Service Hub

When Service Hub is implemented with purpose, support becomes organized, measurable and scalable. Tickets move through clear processes, automation removes friction and teams gain real insight into performance.

Partnering with specialists who understand the platform turns Service Hub into a system that protects retention and elevates customer experience.

Scale with Service Hub

Choose how we work together

Need ongoing, strategic support?

If you need a long-term partner who will act as an extension of your team, we suggest a retainer relationship.

We’ll help you define goals, create a customized game plan and report on results every month.

Explore Retainer Pricing

Have a one-time project?

If you need help with just a couple items on your to-do list, we suggest working with us on a project basis.

We’ll help you define a clear scope of work, set payment terms and wrap up work by the specified deadline.

Explore Project Pricing
Retainer Partnership Project Engagement
Best For Ongoing strategy, execution and optimization One-time initiatives or defined deliverables
Relationship style Extension of your team Traditional client/vendor relationship
Scope Flexible priorities that evolve month to month Clearly defined scope of work
Strategy Continuous planning and performance optimization Focused on project outcomes
Flexibility Increase or decrease support anytime Fixed timeline and deliverables
Pricing model Point-based pricing that maximizes value Flat-rate pricing
Budget Starting at $4,500/month Quoted individually

Retainer Partnership

  • Best For: Ongoing strategy, execution and optimization
  • Relationship style: Extension of your team
  • Scope: Flexible priorities that evolve month to month
  • Strategy: Continuous planning and performance optimization
  • Flexibility: Increase or decrease support anytime
  • Pricing model: Point-based pricing that maximizes value
  • Budget: Starting at $4,500/month

Project Engagement

  • Best For: One-time initiatives or defined deliverables
  • Relationship style: Traditional client/vendor relationship
  • Scope: Clearly defined scope of work
  • Strategy: Focused on project outcomes
  • Flexibility: Fixed timeline and deliverables
  • Pricing model: Flat-rate pricing
  • Budget: Quoted individually



Hear from our HubSpot clients

Kiwi was incredible—they went above and beyond during our onboarding process. Our company is in a MUCH better spot than we were before working with them. They helped me feel like a power user of Service Hub. Highly recommend!
Luke, Director of Operations
Music Admin

Scale customer support with Service Hub

Strong customer operations don’t happen by accident. We design and optimize Service Hub so tickets flow cleanly, automation removes friction and teams gain real visibility into performance.

Get started