Experiencing these support issues? We can help.
Slow support response
Customers wait too long because tickets, inboxes and ownership aren’t clearly structured.
Retention at risk
Missed warning signs and inconsistent follow-up allow churn risks to grow unnoticed.
Inconsistent experience
Support interactions vary by rep, channel or region, creating frustration and lost trust.
Reactive support model
Your team spends more time putting out fires than proactively strengthening relationships.
Self-service gaps
Customers rely on support because answers aren’t easy to find on their own.
Poor customer visibility
Support lacks full context across sales history, marketing engagement and past interactions.
Real customer success clients. Really impressive results.
Intercom to Service Hub migration with Aircall integration
Automating service requests across multiple pipelines
Streamlining support when migrating from Zendesk
Let Breeze AI handle first-line support with Customer Agent
Turn your knowledge base, website content and CRM data into always-on support inside HubSpot. We configure Customer Agent so customers get fast answers while your team focuses on higher-value conversations.
24/7 support. Faster resolutions. Less backlog.
Choose how we work together
Need ongoing, strategic support?
If you need a long-term partner who will act as an extension of your team, we suggest a retainer relationship.
We’ll help you define goals, create a customized game plan and report on results every month.
Have a one-time project?
If you need help with just a couple items on your to-do list, we suggest working with us on a project basis.
We’ll help you define a clear scope of work, set payment terms and wrap up work by the specified deadline.
| Retainer Partnership | Project Engagement | |
|---|---|---|
| Best For | Ongoing strategy, execution and optimization | One-time initiatives or defined deliverables |
| Relationship style | Extension of your team | Traditional client/vendor relationship |
| Scope | Flexible priorities that evolve month to month | Clearly defined scope of work |
| Strategy | Continuous planning and performance optimization | Focused on project outcomes |
| Flexibility | Increase or decrease support anytime | Fixed timeline and deliverables |
| Pricing model | Point-based pricing that maximizes value | Flat-rate pricing |
| Budget | Starting at $4,500/month | Quoted individually |
Retainer Partnership
- Best For: Ongoing strategy, execution and optimization
- Relationship style: Extension of your team
- Scope: Flexible priorities that evolve month to month
- Strategy: Continuous planning and performance optimization
- Flexibility: Increase or decrease support anytime
- Pricing model: Point-based pricing that maximizes value
- Budget: Starting at $4,500/month
Project Engagement
- Best For: One-time initiatives or defined deliverables
- Relationship style: Traditional client/vendor relationship
- Scope: Clearly defined scope of work
- Strategy: Focused on project outcomes
- Flexibility: Fixed timeline and deliverables
- Pricing model: Flat-rate pricing
- Budget: Quoted individually
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